We need to verify your identity before we can approve your purchase. To get started, please choose your ID type and follow the instructions.

We are asking for this information to process your order securely. We never share your information with anyone. The data you provide is handled securely with 256-bit end-to-end encryption technique. For more information, you can read our privacy policy.

If you, at any point, do not understand why we are asking for this information, you can contact our customer support via live chat or email ([email protected]). You can also provide your documents on the given email.

Tips for uploading your ID

  • Make sure all four corners are visible.
  • Make sure text on the ID is clearly readable, not blurry.
  • Make sure to upload the image of both sides of the ID.
  • The image must be the original color, not black and white, or changed in any way.
  • The file size must be at least 30 KB.
  • The file size should not exceed 4MB.
  • File format must be PDF, PNG, or JPEG only.

Tips for uploading your Prescription

  • Make sure the prescription is completely covered in the picture.
  • Make sure text on the prescription is clearly readable, not blurry.
  • The image must be the original color, not black and white, or changed in any way.
  • The file size must be at least 30 KB.
  • The file size should not exceed 4MB.
  • File format must be PDF, PNG, or JPEG only.

Instructions for uploading your selfie

Your photo must include the following:

  1. Your entire face
  2. The Govt. issued ID you previously uploaded

Make sure you are holding the Govt. issued ID below your shoulder line and that your face and ID are clearly visible. 

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